collection letter business-ese citation⏎
brainstorming adjustment checking for inferences⏎
complimentary close complete active listening⏎
bias-free language close complaint letter⏎
complaint letter clear checking for feelings⏎
business-ese checking for inferences compound sentence⏎
buffer active verb blind copies⏎
body language blind copies collection letter⏎
active verb clustering buying time with limited agreement⏎
blocking complaint letter body⏎